Software support and IT digitalisation consulting for Romanian contracting authorities

Seven service lines, each mapped to official EU CPV codes used in Romanian public-sector procurement (SEAP). Lines are ordered by real weekly volume of SEAP IT procurement procedures: software support (the highest-volume SEAP category) and IT digitalisation consulting (the second-highest) come first and are highlighted. Contracts available as framework agreements with subsequent orders or as one-off engagements via direct purchase from the Romanian SEAP catalogue.

This English version is provided for bilingual evaluators of Romanian contracting authorities. The Romanian-language version contains the full operational detail and contracting modalities.

Highest-volume SEAP category

Software support for public institutions

End-to-end software support for the applications used by Romanian contracting authorities: financial-accounting systems, electronic registry, document management, tax and fee management, urban planning applications, SIUI, SIIIR, REVISAL, ERP and CRM solutions for the public sector. We cover corrective maintenance (incident resolution), evolutive maintenance (version upgrades, regulatory compliance) and preventive maintenance (performance audits, optimisation). Full software licence lifecycle management, security patch management, vendor coordination. Delivered remotely or on-site under an agreed SLA, with transparent monthly reporting. This is the highest-volume SEAP category for public IT procurement in Romania.

Typical contracting authorities: municipalities (UAT), county councils, schools, high schools, universities, hospitals, county public health directorates, county and national agencies, ministries, libraries, museums, cultural institutions.

Related CPV codes
  • 72261000-2 Software support services
  • 72267000-4 Software maintenance and repair services
  • 72253200-5 Systems support services
Second-highest SEAP category

IT consulting and digitalisation for contracting authorities

IT consulting for digitalisation programmes in the Romanian public sector: requirements analysis for new information systems, drafting of technical tender documentation (caiete de sarcini) under Law 98/2016, technical-offer evaluation as part of evaluation committees, deliverable acceptance. This is also our premium Senior Test Management line, calibrated for Romanian contracting authorities running critical IT programmes in regulated environments. Dr. Paul Dragoș, who manages Consultanță Tehnică, holds the role of Senior Testmanager at DB Energie GmbH (Frankfurt am Main) on the MaZuMo programme, for two sub-projects: B.6 MaBiS (01.01.2025 – 31.12.2025) and MaKo (01.09.2024 – 30.06.2026, ongoing), under the IT coordination of DB Systel GmbH (the IT subsidiary of Deutsche Bahn AG). A formal Empfehlungsschreiben was issued for that role. We bring this capability to Romanian contracting authorities in regulated sectors (ANAF, ANRE — energy, ANCOM — electronic communications, ASF — financial services, ministries).

Administrator's certifications: ISTQB Advanced Test Manager, ISTQB Foundation Level, GPM/IPMA Certified Project Manager Level B (Senior Project Manager), ITIL V3 Foundation. PhD (Dr. rer. pol.) with the thesis "Agile Softwareentwicklung im Bankensektor" (Agile Software Development in the Banking Sector, West University of Timișoara) — a combination of IT and banking expertise at academic level. Direct Test Management experience in German public administration (Land Berlin — V-Modell XT, BSI IT-Grundschutz), the regulated banking sector (BaFin, ECB / AnaCredit, FINREP/COREP) and regulated energy (DB Energie under BNetzA). Available for security clearance vetting (German Ü2/Ü3 equivalent) — relevant for ANSSI, SRI and STS projects.

Typical contracting authorities: ANAF, ANRE, ANCOM, ASF, Transelectrica, Hidroelectrica, Electrica, OPCOM, Romgaz, Ministry of Finance, Court of Accounts, line ministries, municipalities with digitalisation programmes, national regulatory agencies, county councils.

Capabilities for regulated environments

  • Risk-based testing — prioritising tests by business impact and regulatory exposure.
  • JIRA / Xray — test case management, executions, defects; dashboards for project leadership and business sponsors.
  • SAFe (Scaled Agile Framework), Scrum, ITIL — adapted to the size of the beneficiary contracting authority.
  • Multi-system orchestration — Contract Tests, System Integration Test (SIT), Acceptance Tests (TAT/FAT), End-to-End, market-partner tests.
  • Regulated environments — direct experience with the German Bundesnetzagentur on the MaBiS and MaKo sub-projects; directly applicable in Romania for projects under ANRE, ANCOM, ASF and Court of Accounts oversight.
  • XML Spy — schema validation for regulated B2B exchanges (XSD, XML, versioned namespaces) — directly relevant to schemas used in Romanian energy and telecommunications markets.
Related CPV codes
  • 72600000-6 Computer support and consultancy services
  • 72500000-0 Computer-related services
  • 72224000-1 Project management consultancy services

Hosting and web infrastructure for public institutions

Web hosting and infrastructure for institutional websites of Romanian contracting authorities: EU-based hosting (GDPR compliant), SSL certificates, daily automated backups, uptime monitoring, security updates for both platform and modules, change log. DNS configuration, corporate e-mail on institutional domains, redundancy and business continuity planning. We assist with migration from legacy hosting (including in-house servers) to cloud or dedicated VPS solutions, with minimal downtime. We cover both new installations and the takeover of existing infrastructure. Compliance with Romanian Law 232/2022 (web accessibility), GDPR (EU Regulation 2016/679) and institutional transparency obligations.

Typical contracting authorities: municipalities, county councils, schools, high schools, universities, hospitals, county public health directorates, cultural institutions, libraries, museums, county agencies.

Related CPV codes
  • 72415000-2 Web page hosting services
  • 72400000-4 Internet services
  • 72514300-4 IT facilities management services

IT technical support (helpdesk and end-user support)

IT helpdesk and end-user support for the staff of Romanian contracting authorities: workstation support, network configuration, hardware and software troubleshooting, account and permission management, support for installed applications, peripherals (printers, scanners, electronic signature devices). Delivered remotely (TeamViewer, AnyDesk, RustDesk) or on-site under an agreed SLA, with transparent monthly reporting. We cover both reactive support (incidents, tickets) and proactive support (preventive maintenance, scheduled updates, security audits). Recommended format: framework agreement with monthly subscription over 12-24 months.

Typical contracting authorities: small and medium-sized municipalities (UAT), schools, high schools, libraries, museums, administrative directorates, county agencies.

Related CPV codes
  • 72611000-6 Technical computer support services
  • 50312000-5 Maintenance and repair of computer equipment
  • 72710000-0 Local area network services

Web development and maintenance for the public sector

We build and maintain websites for Romanian public bodies, with a focus on regulatory compliance: WCAG 2.1 AA accessibility (mandatory under Romanian Law 232/2022, transposing EU Directive 2016/2102), GDPR (EU Regulation 2016/679), and institutional transparency obligations (asset declarations, public procurement notices, council decisions, funding programmes). On request: integration with SEAP notice publication, custom forms aligned with institutional requirements, and "Mai-mult-Online" (MMO) modules for citizen e-services. Modern stack (Astro, Eleventy, hardened WordPress), Core Web Vitals performance, automated and manual accessibility checks.

Typical contracting authorities: municipalities, county councils, schools, high schools, universities, hospitals, county public health directorates, cultural institutions, libraries, museums, county agencies.

Related CPV codes
  • 72413000-8 World wide web (www) site design services
  • 72420000-0 Internet development services
  • 79552000-8 Word-processing services

IT training for civil servants

IT training programmes for Romanian civil servants, calibrated to the real needs of the beneficiary institution: basic cyber security (phishing, passwords, MFA), GDPR compliance for processing citizens' data, office suites (Microsoft 365, LibreOffice), qualified electronic signature, work with institutional applications (SEAP, ANAF SPV, RO e-Factura, RO e-Transport, REVISAL, SIUI, SIIIR), institutional e-mail best practices. Sessions can be on-site at the contracting authority or remote, with training materials, hands-on exercises, assessment tests and certificates of attendance. Recommended format: contract for a series of N sessions over one year.

Typical contracting authorities: municipalities, county councils, county agencies, prefectures, ministries, schools (training for administrative staff), healthcare units.

Related CPV codes
  • 80533100-0 Computer training services
  • 80511000-9 Staff training services
  • 80510000-2 Specialist training services

WCAG accessibility audit under Romanian Law 232/2022

Comprehensive web accessibility audit for the websites of Romanian contracting authorities, under Law 232/2022 on the accessibility of websites and mobile applications of public sector bodies (transposing EU Directive 2016/2102). We verify WCAG 2.1 AA conformance using automated tools (axe-core, WAVE, Lighthouse) and manual testing on real scenarios (keyboard navigation, screen readers NVDA/JAWS, contrast, focus, semantic structure). We deliver a detailed report listing each non-conformity, the WCAG criterion breached, severity, concrete remediation recommendation and estimated effort. On request: we draft the mandatory public accessibility statement, multi-year remediation plan, and support the implementation of fixes. Annual re-audit recommended for continued conformance.

Typical contracting authorities: municipalities, county councils, ministries, agencies, schools, universities, hospitals, cultural institutions — any contracting authority required to publish an accessibility statement.

Related CPV codes
  • 72600000-6 Computer support and consultancy services
  • 79212000-3 Auditing services
  • 72224000-1 Project management consultancy services